25 Nov, 2024
4 mins read

SIP in Contact Centers: Elevating Customer Service

In the dynamic landscape of customer service, businesses are constantly seeking ways to enhance their communication infrastructure to better serve their customers. One such technology that has revolutionized contact centers is Session Initiation Protocol (SIP). SIP, commonly known as SIP service, is a communication protocol used for initiating, maintaining, and terminating real-time sessions that involve […]